Privacy Policy
Last updated: 1/21/2026
1. Introduction
Igor Kirnosov s.p. ("we," "our," or "us") operates Unlingo (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Subscribe to our services
- Contact us for support
- Participate in surveys or promotions
This may include: name, email address, payment information, and any other information you choose to provide.
Usage Information
We automatically collect certain information about your use of our Service, including:
- Device information (IP address, browser type, operating system)
- Usage patterns and preferences
- API request logs and metrics
- Error logs and performance data
Translation Data
We store and process the translation content you upload to our Service. This includes translation keys, values, and associated metadata necessary to provide our translation hosting service.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Service
- Process transactions and send related information
- Send administrative information, including security updates
- Respond to customer service requests
- Improve our Service and develop new features
- Monitor usage and analyze trends
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We may share your information with third-party service providers who help us operate our Service, such as hosting providers, payment processors, and analytics services. These providers are contractually obligated to protect your information.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders or government agencies).
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Monitoring and logging of system activities
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. Specifically:
- Account information is retained while your account is active
- Translation data is retained according to your subscription plan
- Payment information is retained as required by law and payment processors
When you delete your account, we will delete your personal information immediately, except where retention is required by law.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to certain types of processing
- Restriction: Request restriction of processing in certain circumstances
To exercise these rights, please contact us at support@unlingo.com. We will respond to your request within 30 days.
8. Analytics and Tracking Technologies
We are committed to protecting your privacy and do not use cookies for tracking purposes. Our analytics approach is designed to be privacy-first and GDPR compliant:
- Cookieless Analytics: We use privacy-focused analytics that do not require cookies or personal identifiers
- GDPR Compliant: Our analytics tools comply with GDPR and do not track individual users
- Essential Cookies Only: We only use strictly necessary cookies required for authentication and service functionality
- No Cross-Site Tracking: We do not track users across other websites or services
Essential Cookies: The only cookies we use are essential for the operation of our Service, such as authentication tokens to keep you logged in. These are necessary for the Service to function properly.
Analytics Data: We collect aggregated, anonymous usage data to improve our Service without using cookies or tracking individual users. This includes general usage patterns, performance metrics, and error reporting.
9. Third-Party Services
Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies before providing any information.
We use the following third-party services that may collect information:
- Authentication services (Clerk)
- Hosting and infrastructure (Vercel)
- Database services (Convex)
- Payment processing (Polar)
- Analytics services (OpenPanel)
- Email services (Resend)
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.
11. Children's Privacy
Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately, and we will take steps to remove such information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: support@unlingo.com
Company: Igor Kirnosov s.p.